Privacy for families
Plain-language summary. Have your legal counsel review before launch.
What we collect
- Parent: your sign-in (email or Google account, held by Google Identity Platform, not copied into our database), consent date, settings.
- Child: a nickname, a cartoon avatar, an age band, progress, stickers and daily play minutes.
- We never ask for a child's real name, photo, email or location.
- Only if you choose to join a daycare or preschool class: the class and daycare name, so you can see and leave it.
Daycare and preschool classes
- Only you can add your child to a class, using the code from their teacher. Staff can't add children themselves.
- The teacher sees your child's nickname, avatar, age band and lesson progress. Never your email, your other children, or any AI questions.
- On the class tablet, live AI features are always off, and your daily time limit still applies.
- Your child's profile and progress stay in your family account. Teachers can't change or delete them.
- You can take your child out of a class at any time, and the teacher loses access straight away.
How AI is used
- Core stories are written and reviewed by people before children see them.
- Optional features (Ask Tomi, Make a Story) use Google Gemini on Google Cloud Vertex AI. Google does not use these prompts to train its models.
- Every AI reply passes strict safety filters. Anything blocked is replaced with a gentle message and shown to you in the parent dashboard.
- You can turn live AI features off at any time.
Your controls
- Set a daily play-time limit.
- See which classes your child is in, and leave any of them.
- Download all your family's data as a file.
- Delete your account and all child data instantly.
How we protect and keep it
- Everything is encrypted in transit and at rest. Blocked AI questions get an extra layer of encryption with our own key.
- Blocked AI questions are deleted automatically after 90 days; daily play-time records after 30 days.
- Only our server can read the data. Backups are kept for up to 14 days.
What we never do
- No advertising, no selling data, no third-party trackers.
- No chat between children, no public profiles.